The SoberSphere Advantage

AI expertise. Treatment experience.
Operating judgment.

Website information

Privacy.

How the SoberSphere HQ business website handles information, and how to reach us about it.

What this policy covers

This policy covers the SoberSphere HQ website at soberspherehq.com and business inquiries sent to HQ. HQ is the commercial division of SoberSphere, working with treatment-center businesses. The consumer platform at SoberSphere.com has its own privacy information and terms.

Please leave out patient information

This website is for business inquiries. We do not request or intentionally collect patient information here, and we do not want you to send it. There are no patient accounts, medical-record uploads, or clinical intake forms on this website.

Do not include patient names, diagnoses, treatment histories, insurance details, or other identifiable health information in the contact form or an email to HQ. A description of your organization and the business issue is enough. If you believe you sent patient information by mistake, email the team without repeating the sensitive details so we can arrange its removal.

Contact details and inquiries

The contact form asks for your name, work email, organization, and a description of what you would like to improve. Website and role are optional. Typing into the form does not submit your details. When you select “Send message,” the website sends your business inquiry to HQ and saves it in private storage hosted by Vercel. The confirmation appears only after receipt is confirmed. This website does not save form entries in browser storage.

We retain the submitted fields, a receipt time, and an inquiry reference so we can review and respond. Inquiry records are not publicly accessible; access is restricted to HQ’s authorized hosting account and server credentials. You can also choose to email us directly. In that case, we receive the information you include along with the email details needed to reply. Business email is handled through Google Workspace.

We use business correspondence to answer inquiries, assess whether an engagement is a fit, arrange next steps, and maintain the related business record. We do not add you to a marketing list simply because you contact us.

Website technology

Fonts and visual assets are served with the website. Its interactive features operate menus, animations, and form feedback. The site does not include advertising pixels or embedded social feeds.

Delivering a webpage requires technical information such as an IP address, the requested page, browser information, and request timing. Vercel, our hosting provider, processes technical requests and may keep logs to deliver, secure, and troubleshoot the site. Submission limits use request information to reduce spam; IP addresses are not included in the saved inquiry record. This information is not used by HQ to build advertising profiles.

Website analytics

Vercel Web Analytics measures visits, page views, referral sources, device types, and selected actions: contact-link clicks, form starts, submission errors, and confirmed new inquiries. Event details contain public page paths, link locations, or error categories. The team does not send names, email addresses, organizations, message text, or inquiry references to analytics. Page URLs are recorded without query strings or fragments.

Vercel uses request information to distinguish visits with an identifier that is discarded after 24 hours. Web Analytics does not use analytics cookies or track visitors across different websites. The team uses the reports to understand which pages help visitors contact HQ and where the inquiry process can improve. Read Vercel’s Web Analytics privacy information.

Use, access, and sharing

We limit access to business correspondence to people and service providers who need it to handle the inquiry or support the business. Email and website providers process information to operate those services. We do not sell inquiry information or share it for third-party advertising.

We may disclose information when required by law or when necessary to address fraud, protect the security of our services, or establish or defend legal rights.

Retention and your choices

We retain business correspondence for the inquiry, any resulting relationship, and related recordkeeping obligations. We review the continuing need for it and remove information that is no longer needed, subject to legal requirements and service-provider backup cycles.

You can ask us to correct or delete information you have sent, or ask about our handling of it, by emailing the team. We may need to verify that the request concerns your information. We will explain any reason we cannot fulfill the request in full. You can also contact us by phone at (760) 702-4566.